Toguard TC19 4K 48MP Trail Cameras Solar Powered Game Camera with Night Vision Motion Activated IP66 Waterproof Loop Recording for Wildlife Monitoring

Question: Can I get clear video?
Answer: Yes, the solar powered trail camera can capture clear and charp video, 2.7K(2668x1520P, 30fps).

Question:  How to use the trail camera?
Answer: Hello, The following is quick steps.
1. Please install 4 AA batteries as backup for longer use
2. Insert a micro sd card
3. Choose the language that you need
4. Format the micro sd card
5. Set the date and time
6. Turn on the loop recording function, so that oldest files will be overwritten by latest ones.
7. You could choose one of the 3 modes: Photo, Video, Photo+Video
8. Turn off the trail camera, and then put the switch to ON to start recording

Question:  How to set the trail camera work only during night?
Answer: Please click the menu button to enter the setup mode.
Find the "Time Interval Setting", set the start and stop time (For example, start at 19:00 and stop at 6:00). Then the trail camera will record during the period every day.

Question: Were any of the photos on this page actually taken with this trail camera or are they all stock photos?
Answer: Hello, The trail camera will take 30mp photo and 2.7k video. It is clear. You will like it. 

Question:  How to select english in the setup menu?
Answer: Please don't worry. You could set the language to English.
1. Push the switch to "SETUP"
2. Click the menu button (the key on the top right.)
3. Click the up and down key to find the "Language" and choose English.
Hope this will help. For more help, please contact us on amazon, you can also find method of contacting us on the user manual. 

Question:  Is the night vision the "no glo" technology that doesn't scare off animals?
Answer: Hi, The trail camera has low glow, but it will not scare away animals. There are 36pc 850nm infrared LEDs with the trail camera.

Question: Can I view image and video on the trail camera?
Answer: Yes, you could view image and video on the trail camera. There is a screen and you could click the menu key to enter replay mode.

1：Which transport methods do you offer?

We have warehouses in many countries around the world, providing DHL Express, UPS, Canada post and other transportation methods.

According to your country, you will be given a relatively close shipping location.

Which countries can it be delivered to? How long will it take to receive the goods?

We can deliver to the following countries.
United States, Canada, United Kingdom, Germany, Italy, Australia, France, Spain, New Zealand, Japan
When you place an order, the order processing time for these countries is: 1-2 working days. Delivery time is: 5-7 working days. And these countries are duty free.

Customs tax terms

Taxes for importing goods/services may be charged and regulated by the local country. Toguard is not responsible for covering the import tax on its products or services and Customs clearance.

The tax fee may differ regarding the different import taxation policy and country. For more information, please contact your local representative. All returning costs caused by failure of receiving the packages/products will be covered by the customer.

Tip:The United States, Canada, Australia, United Kingdom, Germany, Italy, France, Spain, New Zealand, Japan. These countries are duty free.

2：How can I track my order?

When you complete the purchase, we will provide you with an order number (to send you the order number via email), you can query this website based on this order number at https://t.17track.net Logistics information

3：How much is the shipping cost？

As long as the order is over $50, the shipping is free（Free shipping on holidays）If the order does not exceed $50, the shipping is $10 for worldwide。 

Note: If you want to buy in bulk, please check the customs policy of your country before buying. We don't include customs clearance and you need to clear it yourself. If the goods are returned because they cannot be cleared, we need to charge the freight for the goods.

Most goods in the United States, Canada, the United Kingdom, France, Italy, Spain and European regions don't require customs clearance, and will be delivered using local warehouses.

For other countries, please contact us before buying in bulk.

4：How to cancel an order?

If you want to cancel your order, you can contact: support@toguard.cc 

If you want to cancel the order, please contact us within 8 hours of placing the order!
Once we have shipped the order, the order cannot be cancelled. You need to return the goods to our warehouse after receiving the goods. For detailed information, please refer to our refund and return policy

Note:

Due to the impact of Covid 19, logistics will be delayed. It is expected to be delayed about 3-5 days than usual. If your country or region is closed, we will send you an email to notify you. Please fill in your email when ordering!

Tip：If you want to set up a wholesale account or purchase multiple products, please contact us:

wholesale@toguard.cc

Company address:Room 301-03, Building A, Hongshengyuan Information Industrial Park, No. 339 Bulong Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen China